Optimising Prezola Customer Experience (CX)
This proposition aims to address the overall customer engagement whilst boosting acquisition and active users.
The challenge
This proposition aims to address the overall customer engagement whilst boosting acquisition and active users.
KPI’s
Customer Engagement - Traffic Sources - Mobile Optimisation - Conversion Rate - Revenue & Acquisition
Company
Prezola Wedding Gift Listing
My Role
Design Consultant - Workshop Facilitator - research & Insight - User Experience Design - User Interface Design
Dates
2023
